That's the difference between the two, so B's way of communicating is the right one. User thinking is not what they think the user is, but from the user's point of view, analyzing the user's scene to draw conclusions. Quantitative content can also be appropriately added. job function email list For example, it took 2 working days to complete this work in the past, but now it only job function email list takes 4 hours, which improves work efficiency. For example and quantification, instead of thinking of yourself as a user,
You should think about problems from the job function email list perspective of users. 3. Essential thinking After understanding the surface needs of users, it is necessary to explore higher-level user needs. The simplest is the example of Ford building a car. The user said that he wanted a faster horse. This is a superficial need. In fact, the user wants to reach the destination faster; to job function email list explore at a higher level, the user may Want to be respected by others. Of course, not all requirements require high-level exploration, on a case-by-case basis. Need tools used: Maslow's Hierarchy of Needs
Theory, the hierarchy of needs from low to high is specifically job function email list physiological needs, safety needs, social needs, esteem needs, and self-actualization needs. However, everyone can meet physiological needs now, so the source of needs can be the four levels of safety, socialization, esteem, and self-actualization, and low-level needs can be thought about whether job function email list they are related to high-level needs.